Technical Support

Get support you need for product protection, repair services and general technical support.

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Comprehensive Solutions
Written by Administrator
Thursday, 03 December 2009 13:39
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GTS helps our clients overcome the five major ICT challenges:

  • Project Planning
  • Project Deployment
  • Network Management
  • Resource Allocation
  • End – user Support

Our technical specialists are ready to assist you with every phase of choosing and leveraging the right technology solutions for your IT environment.

  • Business Continuity
  • Infrastructure Optimization
  • Network Optimization
  • Point of Sale
  • Security
  • Unified Communications

Our approach includes:

  • An initial discovery session to understand your goals, requirements and budget
  • An assessment review of your existing environment and definition of project requirements
  • Detailed vendor evaluations, recommendations, future environment design and proof of concept
  • Procurement, configuration and deployment of the final solution
  • Ongoing product lifecycle support

Business Continuity – Incase of power failure, virus attacks GTS solutions will help your business or organization with business continuity plans. Solutions provided:

  • Archiving
  • Backup
  • Disaster Recovery

Infrastructure Optimization – These solutions can help consolidate resources and improve performance while uptime, compliance and security. Solutions provided:

  • Client Virtualization
  • Data Center Optimization
  • Data Storage Management
  • Server Virtualization

Network Optimization – GTS solutions can help improve network availability and remote user accessibility

  • Application Delivery
  • Redundant Network
  • Wireless Networks

Point of Sales - GTS solutions can help retail centers reduce costs, streamline operations, and improve communications and customer service

  • Asset and Inventory Management
  • Point of Sales Systems.
  • Digital Signage

Security – Securing data on the network is a high priority and a crucial and GTS has the following solutions

  • Data Loss Prevention
  • IP Video Surveillance
  • Risk Assessment and Compliance
  • Secure Remote Access
  • Threat Prevention

Unified Communications

  • Call Center Management
  • Conferencing and Collaboration
  • Telephony and VoIP

Click here to download our brochure..




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Last Updated ( Tuesday, 17 August 2010 00:41 )